Terms & Conditions

As a condition of using this website, Cellar2Door.com, you agree to be bound by all of the following terms and conditions of use. We may change these Terms and Conditions from time to time without notice. Please review these Terms and Conditions each time you use the website to ensure you are aware of any changes made.

1. Ordering from Cellar2Door.com
1.1 When placing an order from Cellar2Door.com you confirm that you are over the age of 18 years, and that all details relating to your order are true and correct. It is a legal requirement that the person placing the order is over the age of 18 years, and also that the person receiving the delivery is over the age of 18 years. You confirm that any gifts you purchase via Cellar2Door.com will be received by persons over the age of 18 years.

1.2 Orders placed via Cellar2Door.com are subject to our Delivery Terms as described in paragraph 5 below. Returns (refunds) for orders made via the website are available as described in paragraph 6 below.

1.3 All prices are in Indonesian Rupiah and are inclusive of prevailing taxes.

1.4 From time to time, we may offer promotions and value-adds which will appear on our website. The terms and conditions of any promotion or value-add will appear on the website. You must read and agree to the terms and conditions of any promotion or value-add prior to making any order which includes a promotion or value-add.

2. Website Content
2.1 Website software, all imagery, and content are provided as is, and are provided without any warranties of any kind. Cellar2Door.com may make changes to website functionality, content, imagery, services etc at any time without notice.

2.2 Much of the content available on Cellar2Door.com has been sourced from suppliers, and as such, Cellar2Door.com make no warranties or claims as to the validity of content provided, availability of product, or accuracy of content and imagery, however, best efforts are made to ensure that content is as accurate as possible.

3. Intellectual Property
3.1 The content, layout, design, and concept are belongs or is licensed to Cellar2Door.com. Any use, reproduction, downloading etc of any part of Cellar2Door.com other than as expressly permitted via Cellar2Door.com written consent is strictly prohibited.

4. Website Images
Every effort is made to have the exact bottle image displayed in the product information. From time to time the exact image will not be available and an image of a similar bottle will be used in its place. The product description will always be that of the product that will be delivered. 

5. Website Linking
5.1 Cellar2Door.com may provide links to third party sites. The links do not indicate, expressly, or implied, any endorsement of content, imagery, products, services etc by Cellar2Door.com. If you intend to follow those links, you do so at your own risk.

6. Delivery
6.1 Delivery rates are calculated at the checkout.

6.2 All deliveries are processed by either Cellar2Door.com Drivers or third party couriers  depending on the destination. Delivery vendors are selected at the discretion of Cellar2Door.com.

6.3 Orders are processed and despatched in accordance with timelines and regions set out on the Delivery Information page, please see delivery information.

6.4 Cellar2Door.com ensure that all items delivered are in merchantable condition. Please contact Cellar2Door.com immediately to advise of any breakage, or concerns with your delivery.

7. Returns (Refunds)
7.1 We offer returns (refunds) in line with your rights under Indonesian Consumer Law

7.2 In the event your order is delivered faulty, damaged, or does not match the items ordered, we will gladly refund the price of your purchase, including delivery charges, with your proof of purchase, or provide an exchange if preferred. If this does occur, please contact us directly as soon as you identify the problem. 

8. Payment
8.1 Payment options.

(a) All orders placed on the website must be paid in full before shipment of the goods. Where payment for an order is made by credit card, we do not store your credit card number on our servers, however it may be retained by our payment gateway provider in circumstances where this is required.

9. Governing Law and Jurisdiction
These Terms of Use are governed by the laws of the Republic of Indonesia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of he Republic of Indonesia.